A 99.9% Server Uptime
The primary benefit of setting up your own cloud hosting system is that you do not need to worry about compatibility – you configure a particular set of software applications in such a manner as to be compatible with a given set of hardware parts. The final result is something considerably more steady and dependable, as there are much less possible chances of failure. We’ve set up our cloud hosting platform atop time–proven hardware elements coupled with a heavily modified version of Security–Enhanced Linux in an attempt to create a truly risk–free home for your websites.
For this reason, with all our cloud hosting plans we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
Aside from our cloud hosting system, we’ve also set up our very own internal network in all our datacenters. Everything is based on high–end hardware made by Juniper. Furthermore, on each router, we’ve placed a firewall with a sophisticated algorithm to be able to sieve all shady requests.
In this way, in each of our datacenters – in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe as well as in our data center in Australia, you can enjoy a 99.9% network uptime guarantee. And this guarantee is valid for all web hosting packages in each datacenter.
A 30–Day Money–Back Guarantee
Although we have done everything to lower all potential risks with our cloud hosting packages and regardless of the fact that we provide exceptional support, there are times when the client simply isn’t pleased with what we are offering. Or he needs to switch to a more powerful hosting service, such as a virtual private server or even a dedicated hosting server.
This is the reason why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t fully satisfied, you will get your money back.
24/7 Technical Support
If you have ever had to wait around for hours to get a reply, you know how infuriating this can be, even more so if your site is at stake. That is the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be right here for you and they will respond to you in less than an hour. And the best part is that their average response time is under 20 minutes!